idea development

As i continued my research in to homeless charities i found that useful information for homeless people such as finding urgent places to stay is available over the phone, but in order to find the phone number i had to use the internet; something which homeless people do not have everyday assess to.

shelter provide the opportunity for homeless people to speak to advisers to help find emergency accommodation 365 days a year, at no cost when using a payphone, this has lead me to consider the idea of creating a wayfinding system to direct homeless people to payphones. Information within the wayfinding system would include directions to the payphones, the benefits of ringing and also the phone number.